At Tokyo Haneda

Wi-Fi

At T1/T2/T3 select HANEDA-FREE-WIFI, open a browser and follow the portal. Shops may be excluded except lounges and some areas may connect poorly. If the portal fails, move to another area or ask airport information staff; arrange separate mobile connectivity when needed.

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Baggage storage & lockers

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Food & drink

Selected T1 choices: Hitoshinaya at2F departure lobby before security for breakfast/rice bowls/soba; published branch schedules are breakfast05:30–19:00 and rice bowl/soba11:00–19:00, last orders18:30. Matakoiya at2F North terrace restaurant after security for standing sushi,06:30–20:00; departing passengers and arrivals before exiting to arrival lobby have scoped access.

• Hitoshinaya

  Breakfast, rice bowls & soba

  Location

  T1 · 2F departure lobby

  Access

  Before security

  Before security. Breakfast 05:30–19:00; rice bowls/soba 11:00–19:00. Last orders 18:30.

  Location & current details Official · external ↗

• Matakoiya

  Standing sushi

  Location

  T1 · 2F North terrace restaurant

  Access

  After security

  After security, 06:30–20:00. For departing passengers and arrivals before leaving the arrival lobby; it is not a public-side restaurant.

  Location & current details Official · external ↗

Check the named location and access conditions before going.

Lounges

Selected lounges: POWER LOUNGE SOUTH T1,2F domestic departure gate area South; Lounge Us T2,4F domestic departure gate area North, domestic departures only; SKY LOUNGE T3,4F international departure gate area. Use the departure area matching your flight. Check eligible cards with the named issuer/airport document; for SKY, qualifying named card AND same-day boarding pass are required for the stated free benefit; paid use is separately published.

• POWER LOUNGE SOUTH

  Soft drinks & a place to wait

  Location

  T1 · 2F domestic departure gates, South

  Access

  After security

  06:00–21:00. Adult JPY 1,320; ages 4–12 JPY 660; ages 0–3 free, tax included. Soft drinks included. Use your permitted departure area; card/guest eligibility needs checking.

  Location & current details Official · external ↗

• Lounge Us

  Domestic departures lounge

  Location

  T2 · 4F domestic departure gates, North

  Access

  After security

  Domestic departures only. 06:00–21:30. Adult JPY 1,320; ages 4–12 JPY 660; ages 0–3 free, tax included. Soft drinks included.

  Location & current details Official · external ↗

• SKY LOUNGE

  International departures lounge

  Location

  T3 · 4F international departure gate area

  Access

  After security

  Published 24 hours, maximum 3 hours. Adult JPY 1,500; ages 4–12 JPY 750; ages 0–3 free. Snacks/alcohol cost extra; outside food/drink is prohibited. The stated card benefit requires an eligible card AND same-day boarding pass.

  Location & current details Official · external ↗

Check the named location and access conditions before going.

Assistance

Arrange airport assistance through the official reservation page, an Information Desk, or 03-5757-8111 when the online service cannot be used. Check the current management rules before requesting assistance. Coordinate separate airline/transport help with the relevant operator.

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Lost property & missing baggage

For airport lost property open the official Lost and Found page and choose the facility where the item was lost. The find-chat route requires registration/email login; some locations, including T3 after departure and airline lounges, are outside the general chat scope. Phone fallback:03-5757-8111; domestic9:00–20:00, international public areas and T2 post-security24h as listed. For a bag missing from the carousel or damaged checked baggage, contact airline staff with the baggage tag.

Check the named location and access conditions before going.