AMS/At Amsterdam Schiphol

At Amsterdam Schiphol

Make your time at the airport work for you.

Selected examples, not a complete inventory. Confirm the terminal and security side before going.

01 / AMS

Get online

Select Schiphol_Free_Wi-Fi for free internet. Each session lasts four hours; log in again to continue free.

Complete the connection steps on your device.

Wi-Fi instructions Official · external ↗
Sources & checks

Source checked: 2026-10-07.

02 / AMS

Store your bags

Published daily rates per item: hand baggage €7, checked baggage €9.50, oversize €12.

  • Landside storage is on level −1 between Arrivals 1 and 2, open 24/7, for up to 30 days. Airside lockers are a separate product with a seven-day limit.

    Official details ↗ · 2026-10-08

Collect stored bags before security. Lockers after security are a separate option; check size and tariff at the source.

Storage prices & location Official · external ↗
Sources & checks

Source checked: 2026-10-07.

Amsterdam Schiphol: KLM Crown Lounge, Schengen · 2022
A LOOK INSIDE

KLM Crown Lounge, Schengen · 2022

Pictured: KLM Crown Lounge. The Aspire lounges in the guide below are separate venues. Check KLM’s entry conditions for your flight.

KLM lounge access · English Official · external ↗

Photo: Milliped · CC BY-SA 4.0 · resized and cropped.

03 / AMS

Eat & drink

Meeting someone before security or taking a break after it? Start with an option in your accessible area.

Choose a venue you can reach from your flight’s area and leave enough time to reach your gate.

All restaurants & locations Official · external ↗
Sources & checks

Source checked: 2026-10-07.

04 / AMS

Find a lounge

Aspire 26 and Aspire 41 are two named lounge options in different travel zones.

  • Aspire Lounge 26

    Airport lounge

    Location
    Schengen zone; follow signs for Aspire Lounge 26
    Access
    After security

    Published daily hours 06:00–21:00. Check admission before booking.

    Location & details Official · external ↗

  • Aspire Lounge 41

    Airport lounge

    Location
    Lounge 2 near Pier E, upper level
    Access
    After security

    Non-Schengen: passport control is also required. Paid booking is offered. Access-programme users need the required card and confirmation. Published daily hours 06:00–22:00.

    Location & details Official · external ↗

At Schiphol, ‘Lounges 1–4’ are shopping and departure areas. Aspire lounges are separate facilities with their own admission conditions. Check which travel zone you can access.

Lounge locations & access Official · external ↗
Sources & checks

Source checked: 2026-10-07.

05 / AMS

Shop & gifts

Find electronics, gifts or something for the journey. These are selected examples; use the airport directory for all shops.

  • Memories & More

    Gifts & souvenirs

    Location
    Schiphol Plaza
    Access
    Before security

    Accessible to visitors and passengers. Published daily hours 07:00–22:00.

    Shop location & details Official · external ↗

  • Capi Electronics

    Location
    Multiple locations; airside Lounges 1/2/3 and Holland Boulevard
    Access
    Before and after security: check the venue

    Electronics · after security: Lounge 1 04:30–21:00; Lounges 2/3 and Holland Boulevard 05:30–21:00 daily. A before-security branch is listed but its hours are not confirmed here.

    Shop location & details Official · external ↗

  • Today Duty Free

    Location
    Multiple airside locations
    Access
    After security

    After security · hours vary by branch: Lounge 1 03:30–21:00; Lounge 2 05:00–21:00; Lounge 3 has two shops closing at 21:00 and 22:00; B pier 03:00–21:00; D pier 06:00–21:30 daily.

    Shop location & details Official · external ↗

Choose a shop in an area you can access. Confirm its current opening hours and available products before making a special trip.

All shops & shopping details Official · external ↗
Sources & checks

Source checked: 2026-10-07.

06 / AMS

Get assistance

Request assistance through your airline at least 48 hours before departure. Report to your check-in desk or a call point on arrival at Schiphol.

If you did not book in time, ask at check-in; assistance can still be arranged, but the wait may be longer.

Request airport assistance Official · external ↗
Sources & checks

Source checked: 2026-10-07.

07 / AMS

Lost item or baggage

Choose the right route: a lost personal item and a missing checked bag use different procedures.

Lost personal item

Use Schiphol’s Lost & Found service for belongings lost at the airport. If you have already left, the source provides a report form and item search.

Report or find an item Official · external ↗

Checked bag did not arrive

For checked baggage missing from the belt, contact your airline or baggage handler instead of the general lost-item search.

Baggage claim instructions Official · external ↗

  • Lost & Found: Kelderplein below Arrivals 1/2; airside Lounge 1 towards Pier B and Holland Boulevard between E/F. The two airside desks publish 06:00–20:00 daily. Check Kelderplein hours separately.

    Official details ↗ · 2026-10-08

Keep your flight details and baggage receipt ready for baggage assistance.

Sources & checks

Source checked: 2026-10-07.

A little longer at the airport?

Need a place to sleep?

Compare airport hotels and rest rooms. Check which side of security you need before booking.

Hotels & sleep
AMS / PRACTICAL FACILITIES

Find the right place

  • Airport Medical Services

    Airport Medical Services is available 24/7, with access from Departures 2 and Lounge 2. Follow First Aid signs; this does not permit crossing security.

    Official details 1 ↗ · Official details 2 ↗ · 2026-10-08

  • Airport Medical Services pharmacy · Departures 2

    Emergency medication: 24/7. Other medication: published hours 08:30–17:00; confirm exceptions. Follow First Aid signs from Departures 2.

    Official details 1 ↗ · Official details 2 ↗ · 2026-10-08

  • Airport Medical Services pharmacy · Lounge 2

    Emergency medication: 24/7. Other medication: published hours 08:30–17:00; confirm exceptions. Follow First Aid signs from Lounge 2.

    Official details 1 ↗ · Official details 2 ↗ · 2026-10-08

More practical facilities · 7

Known facilities from official sources. Published hours are shown when supported. Current availability is not live-verified.

Need another service?

Find the airport’s full directory for facilities beyond this guide.

Full airport service directory Official · external ↗
Find your wayPrepare for securityCheck your connection
Sources & information limits

Published details were reviewed on 7 October 2026. Opening hours, prices and access can change; current availability is not supplied here. A service behind security may not be reachable from your flight’s area.

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