At Tokyo Narita

Make your time at the airport work for you.

Selected examples, not a complete inventory. Confirm the terminal and security side before going.

01 / NRT

Wi-Fi

Choose FreeWiFi-NARITA with Wi-Fi enabled, then accept displayed terms/security caution. Free access is provided throughout terminals and terminal shuttle buses; speed may vary with congestion. If connection fails, seek an airport information counter or a separately purchased cellular/Wi-Fi option; free power outlets are available in terminal locations.

Check the named location before going.

Official details Official · external ↗
Sources & checks

Source checked: 2026-10-14.

02 / NRT

Baggage storage

Landside staffed storage includes JAL ABC in T1 North/South 1F (06:30 to one hour after the last international arrival), T1 4F and T2 3F (07:00–21:00), plus the Promotion Foundation counter T2 Main 3F (06:30–22:00).

Ask the selected operator for size-based charges and acceptance.

Do not confuse telephone inquiry hours with counter hours; check the exact counter before deposit.

Check the named location before going.

Official details Official · external ↗
Sources & checks

Source checked: 2026-10-14.

Tokyo Narita: Terminal 3 food court · 2019 · historical photograph
A LOOK INSIDE

A meal before your next move.

Terminal 3 food court · 2019 · historical photograph

A historical Terminal 3 food-court scene. The selected places below are in T1 and T2; choose one in the terminal and security area you can use.

Find food & services

Photo: Nesnad · CC BY 4.0 · resized and converted to WebP; full frame preserved.

03 / NRT

Food & drink

Choose a meal on the side of security you can reach. Selected options below.

Check the named location before going.

Official details Official · external ↗
Sources & checks

Source checked: 2026-10-14.

04 / NRT

Lounges

Executive lounges are before security; Superior lounges are after international security. Admission depends on your exact card or program.

  • IASS Executive Lounge1

    Lounge visit

    Location
    T1 · 5F Central
    Access
    Before security

    Hours: 07:00-21:00. Public side; Japan entry required when arriving internationally. Show a same-day flight and check the issuer/card/guest conditions. Adult/guest fees and visit limit depend on your membership; no universal paid walk-in.

    Location & current details Official · external ↗
  • IASS Executive Lounge2

    Lounge visit

    Location
    T2 · 4F Main
    Access
    Before security

    Hours: 07:00-21:00. Public side; Japan entry required when arriving internationally. Show a same-day flight and check the issuer/card/guest conditions. Adult/guest fees and visit limit depend on your membership; no universal paid walk-in.

    Location & current details Official · external ↗
  • IASS Superior NOA

    Lounge visit

    Location
    T1 · 3F Central
    Access
    After security

    Hours: 07:30-21:00; last admission20:40. International departures area: flight-side access required. Check platinum-or-higher and exact issuer/program terms; generic gold wording is insufficient. International Amex alone is not accepted: check eligible Priority Pass QR access. Adult/guest fees and visit limit depend on your membership; no universal paid walk-in.

    Location & current details Official · external ↗
  • IASS Superior KoCoo

    Lounge visit

    Location
    T2 · 4F Main
    Access
    After security

    Hours: 07:30-21:00. International departures area: flight-side access required. Check platinum-or-higher and exact issuer/program terms; generic gold wording is insufficient. International Amex alone is not accepted: check eligible Priority Pass QR access. Adult/guest fees and visit limit depend on your membership; no universal paid walk-in.

    Location & current details Official · external ↗

Check the named location before going.

Official details Official · external ↗
Sources & checks

Source checked: 2026-10-14.

Airport lounges
05 / NRT

Shopping

Gifts, electronics and journey essentials in named terminal areas.

Check the named location before going.

Official details Official · external ↗
Sources & checks

Source checked: 2026-10-14.

06 / NRT

Assistance

Arrange airport assistance as soon as date/time are known by calling 0476-34-8000 (24 hours). On arrival, ask JR/Keisei station staff, an information counter or an intercom for help to airline check-in. After check-in, request airline assistance; airline wheelchair/flight assistance arrangements are separate.

Check the named location before going.

Official details Official · external ↗
Sources & checks

Source checked: 2026-10-14.

07 / NRT

Lost property & missing baggage

For terminal property use the airport’s find chat: requests accepted 00:00–24:00, support 09:00–21:00; new requests after 21:00 are answered the next day. The listed chat excludes international post-security/before-customs areas; ask airport information (0476-34-8000, 24 hours) for the responsible office. Aircraft items and delayed/damaged checked baggage go to the airline.

Check the named location before going.

Official details Official · external ↗
Sources & checks

Source checked: 2026-10-14.

A little longer at the airport?

Need a place to sleep?

Compare airport hotels and rest rooms. Check which side of security you need before booking.

Hotels & sleep

Need another service?

Find the airport’s full directory for facilities beyond this guide.

Full airport service directory Official · external ↗
Sources & information limits

Selected locations, checked 14 October. Confirm access, opening hours and admission for your journey.

Find your airport