Selected examples, not a complete inventory. Confirm the terminal and security side before going.
Get online
Free Wi-Fi is available in the terminal, 24 hours a day, with no time restriction stated by the airport.
Follow the airport’s current network and connection instructions.
Wi-Fi instructions Official · external ↗Sources & checks
Source checked: 2026-10-07.
Store your bags
Outside the terminal at Mobility Plaza, daily 07:00–22:00. WhatsApp calls and messages: +39 035 330048. Storage price needs checking.
Official details ↗ · 2026-10-08
Check the current fee and collection time at the source before leaving a bag.
Storage prices & location Official · external ↗Sources & checks
Source checked: 2026-10-07.

Inside the terminal · 2022
Find food, places to wait and useful services in the guide below.
Photo: Arne Müseler / arne-mueseler.com · CC BY-SA 3.0 DE · resized and cropped.
Eat & drink
Choose Al Volo before security or Eataly in the boarding area. Check access before choosing another venue.
Choose a venue you can reach from your flight’s area and leave enough time to reach your gate.
All restaurants & locations Official · external ↗Sources & checks
Source checked: 2026-10-07.
Find a lounge
The airport lists Check-in Lounge and HelloSky Lounge as separate products.
Check current admission terms before booking.
Lounge locations & access Official · external ↗Sources & checks
Source checked: 2026-10-07.
Shop & gifts
Find local food gifts, gadgets or something for the journey. These are selected examples; use the airport directory for all shops.
Choose a shop in an area you can access. Confirm its current opening hours and available products before making a special trip.
All shops & shopping details Official · external ↗Sources & checks
Source checked: 2026-10-07.
Get assistance
Request reduced-mobility assistance through your airline, agent or tour operator at least 48 hours before departure.
At the airport, ask at check-in or the information desk for assistance.
Request airport assistance Official · external ↗Sources & checks
Source checked: 2026-10-07.
Lost item or baggage
Choose the right route: a lost personal item and a missing checked bag use different procedures.
Lost personal item
The lost-property office is in the arrivals/baggage claim area. Its online lost-item report is available from 24 hours after the loss.
Report or find an item Official · external ↗Checked bag did not arrive
Go to the baggage-assistance desk or self-service kiosk in baggage claim to obtain a PIR report. The online tracking page requires the reference issued at BGY.
Baggage claim instructions Official · external ↗Keep your flight details and baggage receipt ready for baggage assistance.
Sources & checks
Source checked: 2026-10-07.
Need a place to sleep?
Compare airport hotels and rest rooms. Check which side of security you need before booking.
Find the right place
Water Station · A12–A13
Free water refill between gates A12 and A13 in the Schengen boarding area, after security.
Official details ↗ · 2026-10-08
Chapel
The chapel is on the level below arrivals and is open to everyone. Opening hours are unconfirmed.
Official details ↗ · 2026-10-08
Airport First Aid
Airport first aid: +39 035 326370. Ask for the exact location; hours are unconfirmed here.
Official details ↗ · 2026-10-08
Farmacia Orio al Serio
Farmacia Orio al Serio: +39 035 4592820. Confirm current hours; the published page retains old holiday exceptions.
Official details ↗ · 2026-10-08
More practical facilities · 1
Known facilities from official sources. Published hours are shown when supported. Current availability is not live-verified.
- BGY ATM Service
Check the exact location
Published hours not confirmed here. Check current hours at the source.
Official details Official · external ↗Verified 2026-09-29
Need another service?
Find the airport’s full directory for facilities beyond this guide.
Sources & information limits
Published details were reviewed on 7 October 2026. Opening hours, prices and access can change; current availability is not supplied here. A service behind security may not be reachable from your flight’s area.
- Get online Official · external ↗ · 2026-10-07
- Store your bags Official · external ↗ · 2026-10-07
- Eat & drink · Rossopomodoro Official · external ↗ · 2026-10-07
- Al Volo Official · external ↗ · 2026-10-09
- Al Volo Official · external ↗ · 2026-10-09
- Eataly Official · external ↗ · 2026-10-08
- Find a lounge · Check-in Lounge · HelloSky Lounge Official · external ↗ · 2026-10-07
- Shop & gifts · A7 – The Gate of Food · LEGAMI · DUFRITAL Duty Free Shop Official · external ↗ · 2026-10-07
- Get assistance Official · external ↗ · 2026-10-07
- Lost item or baggage · Lost personal item Official · external ↗ · 2026-10-07
- Checked bag did not arrive Official · external ↗ · 2026-10-07